Your reservation requires credit card and phone number, your reservation will be
secured by credit card unless you are using a gift voucher.
Arrival 10 minutes prior to your treatment is requested, allowing ample time to
check-in and prepare for your treatment. Arriving late will simply limit the time
for your treatment, reducing its effectiveness and your pleasure. Your treatment
will end on time so that the next guest is not delayed.
If you are running late for 15 minutes or more , your appointment are cancelled
with a 100% spa credit, which is yours to use for your rescheduled future reservation.
If you are unable to attend your appointment, as a courtesy, please inform us a
minimum 24 hour notice for cancelling your appointment to avoid the full charges
for your unused treatment time. A 48 hour notice is required for any Spa Package
reservation, multiple services, or for parties of three or less. Larger parties
require a 1 week notice for cancellation. We'll be able to rebook you at no extra
cost. All no-shows will be charged at full value.
15% of Surcharge applies from 7.30pm & Public Holidays.